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In general, in my many years of work as aT. J. Maxxbuyer. But T.J.Maxx's return policy can be confusing at times.
Today I'm going to show you how to get a returns credit even if you don't have the receipt and have already removed the labels. I'll also explain why it's almost always better to return online orders in person than online.
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1. T.J.Maxx has a 30-day return policy.
If you have a receipt, T.J.Maxx will issue a full refund to your original payment method. Just make sure you return it within 30 days. This also applies to sale items if you buy during theTJMaxx comparison.
2. Does T.J.Maxx accept returns for recalls like the Egg Chair recall?
Yes, T.J. Maxx will refund you for a recalled item. The "remedy" (i.e. the steps you need to take to receive your refund) may vary by product. For example with theRemoval of the egg stool, you would return the chair to T.J.Maxx for a refund. But in other recall cases I would actually work directly with the manufacturer.
Recall do produto T.J.Maxxare listed on their website. Simply search for the product in question and tap the Consumer Product Safety Commission link to see who to contact to get your money back.
If you have questions about a product not listed, simply contact T.J.Maxx Customer Service - 1-800-926-MAXX (1-800-926-6299) - to find out what you need to do to request a refund receive.
3. You can return T.J.Maxx without labels most of the time.
The good news is that T.J.Maxx's return policy gives you a full refund even if your item has no tags.
However, there are some exceptions. Swimwear, underwear, bras and other underwear must have tags intact if you wish to return.
While there are no tags on other items, it is technically not acceptable to return used or obviously used items. It's one thing to cut off the tag and then realize the dress doesn't fit. It's another to cut the tag off the dress, wear it to your cousin's wedding and try to get a full refund.
Just do not.
Do you love the thrill of discount hunting? Here everyone isRoss' Shopping-TricksYou'll never need it And find out in one goRoss vs. T.J. MaxxBattle which store is best for which items.
4. You can return T.J.Maxx after 30 days for a credit.
In fact, you can start your return outside of the 30 day window with a full refund receipt. But the only way to issue refunds after 30 days is through a store credit. This means if you paid with a credit card, your credit card will not be refunded.
BRIBE:Ross eT. J. MaxxThey have similar return policies in this regard. Look what store you havethe best offersfor items on your shopping list.
5. T.J.Maxx returns policy allows you to return without a receipt.
Technically, you do not need a receipt to return items to T.J.Maxx. But without a receipt, you must show a valid photo ID. Without a receipt, your refund can only be made via a credit note.
6. If you return a gift, you will only receive credit.
Anything that has a gift invoice can only be exchanged or returned for merchandise credit, subject to theT. J. Maxxreturn policy.
Sorry, but that ugly turtleneck your aunt bought you can't be exchanged for cash. However, it can be swapped out for something sweet.
Believe it or not, it can beReasons why you should think twice before you buy from T.J.Maxx.
7. Generally, you have 40 days to return online orders.
T.J.Maxx's online returns policy gives most customers 40 days to return their orders. However, depending on your order, you may have more or less time. The only way to know for sure what your window is is to check the packing slip.
BRIBE:If you are outside the return window, your refund will be issued using the store balance only. Although technically you can still make a comeback.
8. No changes can be made to online orders.
The T.J.Maxx inventory is constantly changing. So you can return your order online and request a refund, but you can't make any changes.
9. T.J.Maxx online returns policy allows for in-store returns.
Even if you ordered it online, you can still return it in store. Just make sure you bring your packing slip or shipping confirmation email. This is your "receipt".
BRIBE:If you paid with PayPal, your store refund will be issued using a store credit.
10. The return costs are at your own expense.
You can technically return orders online by mail, but I wouldn't recommend it. There is a hefty $10.99 return shipping fee that will be deducted from your refund.
The only way to avoid this charge is if you receive a defective item.
11. It may take up to two weeks for your refund to be posted to you.
You have to wait a long time to get your refund in the mail. First, your return must be sent to T.J.Maxx. Then you will only have to wait another 10-14 days after receipt before your refund will be issued.
It is much more convenient, if possible, to return in person.
12. These online orders cannot be returned in store.
In some cases, in-store returns are not possible. These online orders must be returned by courier:
- Items over $1,000.
- Bags that cost $500 or more.
- Party dresses, but only the long ones.
- Beauty items that you have already opened.
13. Returning items from The Runway gets a bit tricky.
The Runway is an area of select T.J.Maxx stores offering discounted designer items. However, not all stores have one, and if you purchase an item from The Runway, you cannot return it to another store without this section.
Why? Members cannot search by current price or restock items from The Runway if their store does not have that section. You ship it back to the place where you bought the item or to another store that sells The Runway.
BRIBE:Wondering if your local T.J.Maxx has The Runway?Check the list. You can alsoBuy catwalk online.
14. T.J.Maxx no longer has holiday return privileges.
T.J.Maxx's return policy no longer includes special exceptions or return deadlines for holidays. But some store staff will still offer extra leniency to purchases made in November and December.
This means you can get a full refund for items returned with a receipt more than 30 days after purchase.
15. Does T.J.Maxx have squishmallows?
They do that in my shop. In recent months, buyers have discoveredmalvaviskoson T.J.Maxx, and while you can never count on a constant stock of anything at T.J.Maxx, there are definitely squishmallows now, especiallyHalloween Malva Viscose.
Had to scour a bin for other brands of terry towels but managed to fish this one out. It costs $9.99 with a comparison price of $13.rossalso sells squishmallows, usually the ones with sequins.
Related:DiscoverWhere to buy rare squishmallows.
16. You can't return T.J.Maxx to Marshalls.
Marshalls will not accept your return from T.J.Maxx, even if they are sister companies. You must go to a real T.J.Maxx to make your return.
17. You also cannot return items from Marshalls at T.J.Maxx.
This rule applies to both sides. AllMarshall returnedhe has to go to Marshalls, and all T.J.Maxx's go back to T.J.Maxx.
What am I losing? Share your secrets to navigating T.J.Maxx's return policy in the comments!